Cookie Policy
At Bahrain Fiber Connect, we are committed to transparency regarding the technologies we use to enhance your browsing experience. This policy explains how and why we use cookies, pixels, and local storage to deliver our high-speed internet services, secure your connection, and optimize our website performance.
1. Understanding Cookie Technology
Cookies are small text files stored on your device when you visit a website. At Bahrain Fiber Connect, we utilize technical cookies to manage your session securely, ensuring that your connection remains stable and your personal data is protected. These strictly necessary cookies allow you to navigate through your customer portal, access your billing history, and check your bandwidth usage without interruption.
Additionally, we employ analytical cookies that help us understand how visitors interact with our site. By analyzing anonymized data, such as which pages are visited most frequently or how long users spend exploring our fiber packages, we can identify areas for improvement and streamline the user journey.
2. Categories of Cookies We Use
- Essential Cookies: Required for the website to function. These handle core tasks like routing traffic, maintaining secure sessions, and processing service requests.
- Performance Cookies: Collect information about how you use our website, such as pages visited and error messages. This data is aggregated and anonymous.
- Functionality Cookies: Remember your preferences, such as your selected region or language, to provide a personalized experience on future visits.
- Targeting Cookies: Used to deliver advertisements relevant to your interests. These are set by our advertising partners and are subject to their privacy policies.
3. Managing Your Cookie Preferences
You have full control over your data. Most web browsers allow you to refuse or delete cookies. Please note that blocking certain types of cookies, specifically essential ones, may impact the functionality of our customer portal and secure checkout process.
How to Adjust Settings:
Visit the "Help" section of your browser (Chrome, Firefox, Safari, or Edge) to learn how to manage cookie preferences. You can also opt-out of non-essential cookies by clicking the "Reject All" button in our cookie consent banner, which appears at the bottom of this page.
4. Third-Party Integration
Our website may feature embedded content, such as video tutorials for router setup, or links to social media platforms. These third-party services may set their own cookies to track user engagement or provide functionality. Bahrain Fiber Connect does not control the cookie practices of these external sites and encourages you to review their specific privacy policies.
For any questions regarding this policy or our use of data, please contact our support team at info@bahrainfiberconnect.com.